Update on Case Assistance by Service Centers
As part of the agency’s efforts to streamline requests for case assistance, we are discontinuing the use of USCIS service center e-mail boxes for case-specific questions on Jan. 21, 2019. Instead, USCIS is focusing our resources online via self-help tools at uscis.gov/tools and my.uscis.gov, and through the USCIS Contact Center. These changes are a part of our overall modernization efforts to provide a more efficient and effective user experience
The service center e-mail addresses being discontinued are:
For assistance with our online tools, see the listings below.
Reminder: USCIS can only discuss a case with you if you are the applicant, petitioner, or requestor or an authorized representative.
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Published On: October 5, 2019